CONTACT DIRECTORY
Contact Zenvoryla
Shanghai Zhuangdong Technology Co., Ltd.Owner: Shi Wei
Building 1, No. 1128 Wenhui Road, Songjiang District, Shanghai, China
service@zenvoryla.com
Operating details
Store operator: Shanghai Zhuangdong Technology Co., Ltd. Owner: Shi Wei. Shopify business contact details are recorded separately at 134 Austin Road, Tsim Sha Tsui, Kowloon, Hong Kong. The business address is not the default return address and is not advertised as a walk-in store.
For help choosing equipment or resolving an order question, email service@zenvoryla.com or use the contact form below.
Email customer support ↗Help us direct your request
Before you order
Send the product name and the detail you want clarified. If you are planning around a specific trip, include your departure date so we can discuss the published shipping windows.
Order & delivery
Include your order number, the email used at checkout and a short description of the issue. Never send a full payment card number, password or verification code.
Returns & damaged items
Tell us the item name and reason for the request. For damage or an incorrect item, photographs of the item and packaging can help us assess the issue.
01 / CUSTOMER SUPPORT
Email support
service@zenvoryla.com is the customer service contact published for this store. You can contact us for product questions, order changes, tracking assistance, returns and privacy requests. We do not publish a response-time guarantee.
02 / RETURN ASSISTANCE
Return correspondence
Request a return before posting an item. The default return address is Building 1, No. 1128 Wenhui Road, Songjiang District, Shanghai, China. This is a cross-border return from the United States; change-of-mind return postage is the buyer's responsibility. We will explain the applicable instructions when handling your request. See our Return Policy.
03 / YOUR DATA
Privacy requests
Use the subject line “Privacy request” to ask about access, correction, deletion or other rights that apply to your data. Provide only the details needed to identify your request. We may need to verify identity before releasing personal information. Read Privacy Policy and Privacy Choices.
Effective date: October 9, 2026.